Service Reviews For Sport Clips Haircuts of Baxter/Brainerd

Set up a reservation for my stylist 2 hours out. Showed up 10 minutes early and my time to wait shifted to 20 minutes. While I sat there, it shifted to 50 minutes. I walked out after 45 minutes and will never go back again. I loved the 2 different stylists I worked with, but if the business model is set up to be this bad, I won't tolerate it. Also, this was my worst visit, but I have had others where the wait was much longer than acceptable, but I stayed. Another time I was contacted 45 minutes before I was due to be there and they said I could get in in 20 minutes. I accepted and started my 7 minute drive to them. Halfway there I got a message that said I was bumped and ended up waiting 35 minutes once I got there, so I got in later than my original appointment.

Signed up online got there at the time I was supposed to be and they text to wait another 15 mins then walked inside after the 15 mins of waited another 40 mins for my haircut as all the employees were free just got done cleaning up and went to the back as there was two other people not including me waiting overall they didn’t give me a haircut for over an hour wait time even when I was there and there was only me there not even anyone getting a hair for a good 20 mins

Ashley yesterday did an amazing Job, hair cut - SPOT ON, Beard Trim - GREAT, Wash and Product afterwards was amazing, could tell she really cared about how i looked when i left to head back to work. I will continue to be a repeat customer :)